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Privacy policy
Dear User!
We care about your privacy and want you to feel comfortable while using our services. Therefore, below we present you the most important information about the rules for processing your personal data and cookies that are used by our Store. This information has been prepared taking into account the GDPR, i.e. the general regulation on data protection.
PERSONAL DATA ADMINISTRATOR
DEFRO R. Dziubeła Spółka Komandytowa with its registered office at Ruda Strawczyńska 103A, 26-067 Strawczyn, entered into the National Court Register - register of entrepreneurs by the DISTRICT COURT FOR THE CITY OF WARSAW IN WARSAW, XII COMMERCIAL DEPARTMENT OF THE NATIONAL COURT REGISTER, under KRS number 0000620901 , NIP 9591968493, REGON number 36337889800000.
If you want to contact us in connection with the processing of your personal data by us, please write to us at the following e-mail address: sklep@defro.pl.
YOUR RIGHTS
You have the right to request:
- access to your personal data, including obtaining a copy of your data (Article 15 of the GDPR or - if applicable - Article 13(1)(f) of the GDPR),
- rectify them (Article 16 of the GDPR),
- deletion (Article 17 of the GDPR),
- restriction of processing (Article 18 of the GDPR),
- transfer of data to another administrator (Article 20 of the GDPR).
And also the law:
- object at any time to the processing of your data:
- for reasons related to your particular situation - in relation to the processing of personal data concerning you, based on art. 6 sec. 1 lit. f GDPR (i.e. on our legitimate interests), including profiling (Article 21(1) of the GDPR);
- if personal data is processed for the purposes of direct marketing, including profiling, to the extent that the processing is related to such direct marketing (Article 21(2) of the GDPR).
Please contact us if you want to exercise your rights. You can object to our use of cookies (about which you can read below), especially by using the appropriate browser settings.
If you decide that your data is being processed unlawfully, you can submit a complaint to the President of the Office for Personal Data Protection.
PERSONAL DATA AND PRIVACY
Below you will find detailed information on the processing of your data depending on the actions you take.
1. Placing an order in the Store - part 1
| For what purpose? | |
|---|---|
| fulfillment of your order | |
| On what basis? | |
| sales contract (Article 6(1)(b) of the GDPR) | legal obligation related to accounting, obliging us to process your personal data (Article 6(1)(c) of the GDPR) |
| How long? | |
| for the duration of the above-mentioned agreement | until the expiry of our legal obligation related to accounting |
| moreover, your data will be processed until the expiry of the period in which it is possible to pursue claims - by you or by us (more information on this subject can be found in the last table of this section) | |
| What happens if you don't provide data? | |
| you will not be able to place an order | |
2. Placing an order in the Store - part. 2
| For what purpose? | |
|---|---|
| adapting the Store to the needs of Users, as well as improving the quality of our services, thanks to the opinions issued by Buyers via the satisfaction survey website | |
| On what basis? | |
| our legitimate interest in processing your data in order to conduct research on your satisfaction with our services (Article 6(1)(f) of the GDPR) | |
| How long? | |
| if you do not express your opinion - for a period of 2 years from your purchase or until we consider your objection to processing; if, however, you express your opinion - until it is deleted or until we take into account your objection to processing* | |
| moreover, your data will be processed until the expiry of the period in which it is possible to pursue claims - by you or by us (more information on this subject can be found in the last table of this section) | |
| What happens if you don't provide data? | |
| we will not take into account your opinion regarding our Store in the work on its further development |
3. Setting up an account in the Store
| For what purpose? |
|---|
| performance of the contract for the provision of account maintenance services in the Store |
| On what basis? |
| contract for the provision of services (Article 6(1)(b) of the GDPR) |
| How long? |
| until the account is deleted by you or by us at your request |
| moreover, your data will be processed until the expiry of the period in which it is possible to pursue claims - by you or by us (more information on this subject can be found in the last table of this section) |
| What happens if you don't provide data? |
| you will not be able to create an account and use its features, such as viewing order history or checking order status |
4. Contacting us (e.g. to ask a question)
| For what purpose? | |
|---|---|
| handling your inquiries or requests | |
| On what basis? | |
| contract or actions taken at your request, aimed at its conclusion (Article 6(1)(b) of the GDPR) - if your inquiry or notification concerns a contract to which we are or may be a party | our legitimate interest in processing your data in order to communicate with you (Article 6(1)(f) of the GDPR) - if your inquiry or notification is not related to the contract |
| How long? | |
| for the duration of the contract that binds us, or - if the contract is not concluded - until the end of the claim period - see the last table of this section* | until the expiry of the claim period - see the last table of this section - or until we take into account your objection to processing* |
| moreover, your data will be processed until the expiry of the period in which it is possible to pursue claims - by you or by us (more information on this subject can be found in the last table of this section) | |
| What happens if you don't provide data? | |
| we will not be able to respond to your inquiry or request | |
5. Browser settings or other similar action allowing for marketing activities
| For what purpose? |
|---|
| direct marketing, consisting in displaying personalized advertisements (you can read more about this in the "Profiling" and "Cookies" sections of the Privacy Policy). |
| On what basis? |
| our legitimate interest in processing data for the above purpose (Article 6(1)(f) of the GDPR) |
| How long? |
| until they expire or you delete cookies used for marketing purposes* |
| What happens if you don't provide data? |
| you will not receive suggestions of products or services that you may be interested in |
6. Browser settings or other similar action allowing for analytical activities
| For what purpose? | |
|---|---|
| analysis of how you use and navigate the Store's website in order to adapt the website to the needs and behavior of Users (more on this topic can be found in the "Analytical activities" and "Cookies" sections of the Privacy Policy) | |
| On what basis? | |
| our legitimate interest in processing data for the above purpose (Article 6(1)(f) of the GDPR) | |
| How long? | |
| until they expire or you delete cookies used for analytical purposes* | |
| What happens if you don't provide data? | |
| we will not take into account your preferences regarding the use of the Store in the work on its development |
7. Your consent to receive marketing content from us (e.g. information about special offers)
| For what purpose? |
|---|
| sending marketing information, especially special offers |
| On what basis? |
| Your consent to our marketing activities (Article 6(1)(a) of the GDPR) |
| How long? |
| until you withdraw your consent - remember, you can withdraw your consent at any time. Data processing until you withdraw your consent remains lawful. |
| moreover, your data will be processed until the expiry of the period in which it is possible to pursue claims - by you or by us (more information on this subject can be found in the last table of this section) |
| What happens if you don't provide data? |
| you will not receive our marketing materials, including information about our special offers |
8. Newsletter subscription
| For what purpose? | |
|---|---|
| sending a newsletter | |
| On what basis? | |
| contract for the provision of the newsletter service (Article 6(1)(b) of the GDPR) | |
| How long? | |
| until you unsubscribe from our newsletter | |
| moreover, your data will be processed until the expiry of the period in which it is possible to pursue claims - by you or by us (more information on this subject can be found in the last table of this section) | |
| What happens if you don't provide data? | |
| you will not be able to receive information about the Store and our services |
9. Taking action or omission that may result in claims related to the Store or our services
| For what purpose? | |
|---|---|
| determination, investigation or defense of any claims related to the concluded contract or the services provided | |
| On what basis? | |
| our legitimate interest in the processing of personal data for the purpose indicated above (Article 6(1)(f) of the GDPR) | |
| How long? | |
| until the expiration of the limitation period for claims or until we take into account your objection to processing* | |
| What happens if you don't provide data? | |
| inability to establish, pursue or defend claims |
PROFILING
As part of the Store, we perform profiling - this will take place in relation to you if you allow such activities. This profiling consists in an automatic assessment of what products or services you may be interested in, using information about the content displayed by you. Thanks to this, advertisements for products or services displayed as part of the online services you use will be more tailored to you and your needs.
The profiling we perform does not result in making decisions that have legal effects on you or affect you in a similarly significant way.
ANALYTICAL ACTIVITIES
As part of the Store, we conduct analytical activities aimed at increasing its intuitiveness and accessibility - this will happen in relation to you if you allow such activities. As part of the analysis, we will take into account the way you move around the Store - e.g. how much time you spend on a given subpage, or which places in the Store you click. Thanks to this, we can adjust the layout and appearance of the Store and the content posted in it to the needs of Users.
DATA SAFETY
When processing your personal data, we use organizational and technical measures in accordance with applicable law, including encryption of the connection using an SSL certificate.
COOKIES
Our Store, like most websites, uses the so-called cookies. cookie files (cookies). These files:
- are saved in the memory of your device (computer, telephone, etc.);
- they do not change the settings of your device.
In this Store, cookies are used for the following purposes:
- remembering your session
- statistics
- marketing
- providing Store functions
To learn how to manage cookies, including how to disable them in your browser, you can use your browser's help file. You can read the information on this subject by pressing the F1 key in the browser. In addition, you will find appropriate tips on the following subpages, depending on the browser you are using:
Cookies will not be processed by us for more than 2 years from the last visit to the Store.
Using the appropriate options of your browser, you can at any time:
- delete cookies,
- block the use of cookies in the future.
In such cases, we will no longer process it.
More information about cookies can be found on Wikipedia .
EXTERNAL SERVICES / DATA RECIPIENTS
We use the services of third parties that support us in running our business. We entrust them with the processing of your data - these entities process data only on our documented instructions.
Below you will find a list of recipients of your data:
| ACTION | DATA RECIPIENTS | TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION |
|---|---|---|
| any action in connection with the Store | entity providing us with technical/IT support | There is no space |
| persons cooperating with us on the basis of civil law contracts, supporting our ongoing activities | There is no space | |
| sales software provider | There is no space | |
| staying on the Store's website with settings that allow marketing activities | entity providing marketing services | There is no space |
| staying on the Store's website with settings that allow analytical activities | entity enabling analytical activities on the website | There is no space |
| placing an order in the Store | payment provider | There is no space |
| the entity delivering the product to you - unless you have chosen the personal collection option | There is no space | |
| supplier of software that facilitates running a business (e.g. accounting software) | There is no space | |
| supplier of standard office software (including e-mail boxes) | There is no space | |
| wholesaler | There is no space | |
| taking part in a survey of satisfaction with our services or products | entities that enable posting opinions about the Store or products and comparing them | There is no space |
| contacting us (e.g. asking a question) | supplier of standard office software (including e-mail boxes) | There is no space |
And in addition:
relevant public authorities to the extent that we are obliged to provide them with data.